ENOM Reset: The Friction Fix™

Service Description

The Friction Fix™ is ENOM’s signature full-day team experience designed to help organizations identify hidden sources of friction, restore clarity, and strengthen how teams communicate, collaborate, and lead. This immersive 6–8 hour session brings teams together for a focused reset—addressing what’s unspoken, misaligned, or quietly undermining performance. Rooted in emotional intelligence, psychological safety, and communication mastery, The Friction Fix™ goes beyond traditional workplace training. It blends high-impact learning, facilitated dialogue, and real-world application to help teams reduce tension, elevate trust, and move forward with shared direction and purpose. Led by Shantrice Winston, MSN-Ed, NEA-BC, NPD-BC, CCRN-K, LSSGB, a nationally recognized nurse executive, educator, author, and leadership strategist, this experience is designed for high-responsibility teams navigating complexity, change, burnout, or growth. Shantrice brings a unique blend of clinical leadership, systems thinking, and human-centered strategy to help teams reconnect—without blame, defensiveness, or surface-level solutions. Expected Outcomes After The Friction Fix™, teams typically experience: Stronger communication and trust Reduced conflict and misunderstanding Clearer roles, expectations, and workflows Improved outcomes and team cohesion Greater alignment with organizational values Practical strategies that can be implemented immediately Connect with us to help your team build sustainable engagement, alignment, and measurable success.